GWR

Published: 05 January 2024

Due to a serious incident on the railway between Reading and Didcot Parkway yesterday evening, which involved the police taking control of the main line until around 0600 this morning, today (Friday 5 January) we have multiple trains and a substantial proportion of our crew in the wrong place. 

Because of this police incident and the continued flooding on parts of our network, we’re asking all customers to check before they travel at www.gwr.com/check because of the significant disruption caused to journeys today.

We expect short notice alterations and cancellations, as well as a reduced level of service on our high-speed long distance routes, throughout today.

In regards to the flooding, the lines between Swindon and Bristol Parkway, and Reading and Castle Cary remain closed.

Tickets for travel today will be valid tomorrow (Saturday 6 January). We also have ticket acceptance in place with CrossCountry, London Underground, Elizabeth line, South Western Railway, Southern, Thameslink and Transport for Wales until further notice to help customers complete their journeys. 

We’re very sorry for the continued disruption to our customers, it has been a very challenging week. Updates available from our X (formerly known as Twitter) teams at www.x.com/gwrhelp and www.x.com/networkrailwest

Thomas Lydon | Public Affairs Manager | Great Western Railway

E: Thomas.Lydon@GWR.com

Heledd Iolo, Public Affairs Manager, Network Rail Western

E: Heledd.Iolo@networkrail.co.uk