Storm Goretti

Published: 12 January 2026

Storm Goretti update

Cornwall Council teams are working hard to clear up and make roads safe, including clearing multiple trees and debris in some areas. The Council asks that everyone gives crews the space they need to carry out urgent repairs safely.

Members of the public can keep up to date via their local news channel or follow Cornwall Council’s social media channels for important updates on Facebook and X.

School closures and delayed opening

Following the widespread disruption from the storm damage overnight parents and carers are being advised to check whether their school or education setting is open before setting off.

The latest information is available on schools closure list is on Cornwall Council’s schools web page.

Where to get help or report an issue

If you, or someone else, needs help in an emergency, it’s important to know who to call.

For the police, fire service or medical emergencies, call 999. 

For non-emergencies, call the police on 101. Use NHS 111 if you need urgent but not life-threatening health advice, or when your GP surgery is closed, and you cannot wait until it re-opens. Visit http://111.nhs.uk or call 111.

If you see someone in trouble on the coast, call 999 and ask for the Coastguard.

Utilities

For gas, water and electrical emergencies: 

Wales and West – if you smell gas, phone 0800 111 999
South West Water – to report a water leak, phone the leak reporting hotline on 0800 230 0561
National Grid – to report a power cut, phone 105 or 0800 6783 105

Social care emergencies – Safeguarding Adults and Children - 0300 1231 116

Highways emergency (report urgent or hazardous issues) – 0300 1234 222

Report flooding or drainage issues on public roads by phoning 0300 1234 222
Environment Agency Floodline - 24-hour advice – 0345 988 1188

Cornwall Housing Tenants - emergency repairs – phone 0300 1234 161 if there is:

A serious threat to health and safety, such as a gas leak or dangerous electrical fault
Major damage to the structure of the building
Total prolonged loss of essential service, such as gas, water or electricity that results in a serious impact to immediate health or safety of house occupants

Waste collections and street cleaning - 0300 1234 141

Only report issues with the potential to cause harm or injury.